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Case Studies

From long-serving licensees who have seen their pubs through decades, to those who are new and fresh to the business - all walks of life have made hospitality their home with Shepherd Neame. Click the links below to find out more about some of our partners’ experiences.

Shepherd Neame Run a Pub logo

Foresters Arms, Tonbridge

After 25 years working in hospitality in locations all over the world, Australian-born Tyson Marshall took on the Foresters Arms as a first-time licensee in 2016. 

He has worked with Shepherd Neame to introduce his own unique style and approach to the town centre pub during the past eight years. 

Castle Hotel, Eynsford

Running a pub is a family affair for long-serving licensees Gordon and Sharon Thompson, who have been running the Castle Hotel for the last decade.

The couple currently run four of Shepherd Neame’s pubs and hotels, across Kent, Essex and East Sussex, with the help of their grown-up children.

Blue Anchor, Crowborough

 A desire to run her own business, after years managing pubs for other people, brought Amy Glenie to Shepherd Neame’s Blue Anchor at Crowborough. 

During the past five years, the mum-of-one has taken the pub from strength to strength, winning numerous accolades including two Beautiful South Tourism Awards.

New Flying Horse, Wye

Husband and wife team Joe and Jane Mullane always loved entertaining – and now they entertain hundreds of customers every day, running The New Flying Horse in Wye.

And their approach is proving successful, as the pair have won a number of accolades for their work at the country inn, including being named Shepherd Neame Pub of the Year in 2023.

Bucks Head, Godden Green

It was a particularly busy time for first-time licensees James and Hope Dench after they got the keys to the pub, as they also welcomed their first child in the same week!

But with support from the team at Shepherd Neame, the couple – and daughter Nora – have settled in well and are enjoying their new roles as licensees – and parents.

Coach and Horses, Whitstable

 After meeting while managing rival pubs in London, Maddie O’Shea and Sarah Jones-O’Shea wanted to run their own pub together and began looking for possible opportunities.
The couple fell in love with this characterful local during a visit to the coastal town, and decided to embark upon their first pub partnership with Shepherd Neame.