Shepherd Neame brewery on Court Street in Faversham seen from a high angle

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Get in touch

If you have a question for a specific pub or hotel, please visit our pub finder where you’ll find the details you need to contact the venue directly.

For other enquiries details are below.

A typewriter at Shepherd Neame's Bell Hotel in Sandwich

By post

Shepherd Neame Limited
17 Court Street
Faversham
Kent ME13 7AX
United Kingdom

Company number: 138256

A rotary telephone at the Shepherd Neame pub Gardeners Arms in Higham

By phone

Please note that we are upgrading our telephony system on 9th June 2026, if you wish to contact us please fill in the form below as we will not be able to take your call.

General enquiries main phone: 01795 532206
Sales/trade orders: 01795 597000
Trade customer care: 01795 597070
Beer dispense: 01795 542098
Beer dispense (weekend and Bank Holidays): 07831 377156

Visitor Centre including weddings and private events: 01795 542016

Shop/mail order: 01795 542016

Tenanted trade recruitment: 01795 542132

Media enquiries: 01795 542051