The tenant of Ye Olde Beverlie in Canterbury talking to a customer while he pulls a pint;

Special offers

Sheps Burger World Tour

  • This promotion is open to UK residents (England, Scotland, Wales and Northern Ireland) aged 18 years or over.
  • Participating Venues:
    • Hamlet Court
    • Kings Arms
    • Limes
    • Mabel's Tavern
    • Market House
    • Royal Crown
    • Samuel Pepys
    • Shakespeare
    • Singleton Barn
    • Star Inn
    • White Horse & Bower
    • Windsor Castle

Offer details: 

  • Visit one of the participating pubs and order a Burger World Tour tray, and you will receive a Sheps Burger Tour ‘26 passport. 
  • To complete your passport, collect a different stamp each month when you enjoy the featured Burger World Tour tray.
  • You can only earn one stamp per calendar month, and each stamp must be from a different country’s tray.
  • When you have collected 5 stamps in your passport, show your passport at one of the participating pubs listed to receive a free pint or half pint of any Shepherd Neame beer, pint or half pint of Orchard View cider, 16oz coke, diet coke, lemonade, coke zero, 330ml Kingsdown still and sparkling water. 
  • When you have collected 10 stamps in your passport, show your passport at one of the participating you will receive 25% off the December tray and a Burger World Tour t-shirt.
  • To claim your t-shirt, send a photo of your completed passport to [email protected]
  • Passports must be shown at purchase. Lost passports cannot be replaced. Subject to availability. No cash alternatives.
  • Promotion must be accepted as offered. There is no cash or alternative offer, in whole or part. The offer is not transferable and cannot be resold.
  • The Promoter reserves the right, at its sole discretion, to disqualify any customers that it regards as being in breach of these terms and conditions.
  • The Promoter reserves the right to verify the eligibility of customers. The Promoter may require such information as it considers reasonably necessary (eg. Proof of date of birth customer) for this purpose and the Offer may be withheld unless and until the Promoter is satisfied with the verification.
  • The Promoter reserves the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties but will use all reasonable endeavours to avoid consumer disappointment.
  • The Promotion and these terms and conditions, and any disputes arising therefrom, shall be subject to English law and the exclusive jurisdiction of the English and Welsh Courts.
  • Data Protection: By providing us with your details, you agree to Shepherd Neame Limited collecting and using your details to contact you by email regarding news, updates and other offers which we think will be of interest to you. You may unsubscribe at any time by clicking the unsubscribe link in all of our emails.
  • For more information about your rights and how we process your data, please read our privacy policy.

Samuel Pepys – 25% off brunch offer

  • Promoter: Shepherd Neame Limited, 17 Court Street, Faversham, Kent, ME13 7AX.
  • Eligibility: This promotion is open to UK residents (England, Scotland, Wales and Northern Ireland) aged 18 years or over.
  • Offer Details: You will be entitled to 25% off brunch at the Samuel Pepys, Stew Ln, London EC4V 3PT, from 9am to 3pm exclusively on these dates: Feb 7, 13, 20 and 27, 2006 – when booking a table online at www.samuelpepys.pub in the special instructions box using code BRUNCHFEB, for up to six people. This offer cannot be used in conjunction with any other offer or promotion.
  • Participating Venue: This promotion is available exclusively at the Samuel Pepys, Stew Ln, London EC4V 3PT. No other Shepherd Neame venues are participating.
  • Governing Law: This promotion and these terms and conditions, and any disputes arising from them, shall be governed by English law and subject to the exclusive jurisdiction of the English and Welsh courts.
  • Data Protection: By providing your details, you agree to Shepherd Neame Limited collecting and using your information to contact you by email regarding news, updates and other offers that may be of interest. You may unsubscribe at any time using the unsubscribe link in all emails. For more information on how your data is processed and your rights, please refer to the Shepherd Neame Privacy Policy.
     

Winter Stay Offer 2025-26

  • One night’s accommodation in a classic double room with dinner, bed, and breakfast for £159.
  • Includes a £25 per person food allowance for dinner. Any additional spend above this allowance is the responsibility of the guest. The allowance is non-transferable and valid for dinner only.
  • A bottle of wine included per booking (choice of Mezzora Pinot Grigio or Montepulciano).
  • Room upgrades are available on request at the hotel for an additional charge.
  • Offer valid Sunday to Friday, excluding the following dates: 22nd December 2025 – 2nd January 2026, 14th February 2026, and 15th February 2026.
  • Shareholder and staff discounts are not applicable to this promotion.

General Terms:

  • The Promoter’s decision is final and binding, and no correspondence will be entered into. Participation in this promotion implies acceptance of these terms and conditions.
  • The Promoter reserves the right, at its sole discretion, to disqualify any customer who breaches these terms and conditions.
  • In the event of unforeseen circumstances, the Promoter may substitute the offer for an alternative of equal or greater value.
  • The Promoter reserves the right to verify eligibility and may request proof of age or other relevant information. The offer may be withheld until verification is complete.
  • If the promotion cannot run as planned due to tampering, unauthorized intervention, fraud, or any other event beyond the Promoter’s control, the Promoter may modify, suspend, or terminate the promotion.
  • The Promoter is not liable for any failure or delay in performing obligations caused by events beyond its reasonable control.
  • The Promoter may cancel, amend, withdraw, or temporarily suspend the promotion due to unforeseen circumstances or technical reasons outside its control, with no liability to entrants, while using reasonable efforts to avoid disappointment.
  • This promotion and these terms are governed by English law, and any disputes shall be subject to the exclusive jurisdiction of the English and Welsh Courts.
  • Data Protection: By providing your details, you agree that Shepherd Neame Limited may collect and use your information to contact you by email regarding news, updates, and other offers we think may interest you. You may unsubscribe at any time using the link in our emails.
  • For more information about your rights and how we process your data, please see our privacy policy: www.shepherdneame.co.uk/legal-stuff/privacy-policy
  • Contact Us: Email [email protected] or leave a message on 01795 542267. We’ll respond as soon as possible.

Black Friday gift card

  • Shepherd Neame Limited is responsible for the Shepherd Neame gift card. We are registered in England with company number 138256. Our registered office is at 17 Court Street, Faversham, Kent ME13 7AX. In these terms and conditions, we refer to this business as “we” and by related words.
  • The Shepherd Neame Black Friday gift card is managed through our card partner, Toggle, and is available either as a physical card in a presentation wallet, or a digital code sent via email.
  • Shepherd Neame reserves the right to amend the Black Friday gift card terms and conditions at any time without prior notice when considered necessary, or to withdraw the card on reasonable notice. Your statutory rights are not affected. Use of your Shepherd Neame gift card constitutes acceptance of our Terms and Conditions and we therefore recommend you read them carefully. Shepherd Neame gift cards remain the property of Shepherd Neame who maintain the right to cancel the card in situations where it is deemed necessary to do so.
  • The Shepherd Neame Black Friday gift card is available in digital format as a code that can be used to make purchases. You can buy a Shepherd Neame gift card for yourself, or you can buy one as a present for someone else. All references to the Shepherd Neame gift card in these terms and conditions are to both formats, unless specified otherwise.
  • During the Black Friday promotional period, customers will receive a 15% uplift in value on the amount loaded onto the gift card. This uplift applies only to qualifying Black Friday gift card purchases £50 and over and is not valid outside the promotional period. The uplift will not apply on standard Shepherd Neame Gift Cards.
  • Shepherd Neame Black Friday discounts cannot be used in conjunction with any other promotional discount or discount card (including Shepherd Neame Shareholder or Team Member cards).
  • Shepherd Neame gift cards are not covered by the Financial Services Compensation Scheme – therefore, any funds lost are not insured or compensated.
  • Shepherd Neame gift cards can be redeemed in full or used as part payment for food and/or drinks at all participating Shepherd Neame managed houses. We do not currently accept Shepherd Neame gift cards as payment for accommodation. You cannot use your Shepherd Neame gift card elsewhere, for example at Shepherd Neame tenanted pubs, kiosks in retail outlets or at events.
  • Alcohol is only available to those aged 18 years and over. A Shepherd Neame gift card is not proof of age and a valid ID may be required. Management reserves the right to refuse. If you are using a gift card to pay for an experience/food/drinks etc., you will need to pay the difference if the bill isn’t fully covered by the available balance on the gift card. Shepherd Neame reserves the right to refuse payment by gift card. Gift cards are valid 24 hours after time of purchase.
  • Gift cards are not transferable and cannot be exchanged for cash. No change or refund will be given, but remaining balances will stay on the card for future redemption. Black Friday gift cards will expire 6 months from the date of purchase or most recent top-up. Expiry dates may vary on specific products and promotions. Any remaining balance will be deducted on expiry.
  • If you are permitted by law to receive a refund, and you paid at a managed house using your Shepherd Neame gift card, the refund will be loaded back onto your Shepherd Neame gift card. If you cancel an online shop order paid for with a Shepherd Neame gift card, this will need to be refunded manually. You will need to email [email protected]
  • with details of your order.
  • Digital gift card balances can be checked online at https://shepherd-neame.mytoggle.io/balance
  • If you have a physical gift card and would like to know your balance, please register your gift card online to be able to check your balance.
  • In purchasing and using your Shepherd Neame gift card, we will collect, store and process personal data in relation to you. Our use of that data is described in our Privacy Policy available at https://www.shepherd-neame.co.uk/legal-stuff/privacy-policy.
  • Purchases of Shepherd Neame Black Friday gift cards are subject to various fraud checks and we reserve the right to refuse an order if the payment is subject to additional verification or scrutiny or for any other reason, without providing explanation. If we believe a gift card is fraudulent, we reserve the right to cancel the purchase and remove credit. Shepherd Neame cannot be held responsible for any unauthorised use where the gift card number and/or gift card have been used by another party.
  • If you have any questions please contact us at [email protected].
  • If after purchasing your Shepherd Neame gift card you change your mind and decide to return it, then the following procedure applies and must be completed within 28 days of the purchase date. Notify us by email at [email protected]
  • We will confirm receipt to you via email and if eligible for a refund, this will be to the original payment method used to purchase the Shepherd Neame gift card for the full amount. Any cards that have been activated, lost or redeemed will not be accepted for any refund and will be considered as used.
  • Gift cards will be sent to the delivery address stated on the individual order. Deliveries will be made using the delivery service specified on the order. Orders sent by Registered or Special Delivery will require a signature on arrival.
  • Shepherd Neame gift cards will normally be dispatched within three working days; however, during busy periods dispatch can take longer. Where possible, Shepherd Neame will try to meet all delivery requirements but shall not be liable for any loss incurred either directly or indirectly by failure to meet the requested delivery date. “Loss” in this instance includes any loss of profit, costs, damages, charges, other expenses, consequential losses and non-financial losses.
  • Gift card quantities and pre-loaded value(s) should be checked immediately upon receipt. Any discrepancies must be notified immediately by email to [email protected]
  • Shepherd Neame cannot be held responsible for any shortage or loss of any gift cards not notified by email to Shepherd Neame within seven working days of delivery, or the specified delivery date in respect of lost cards.
  • Payment is taken at the time of purchase of the gift card. Cleared payment is required prior to the dispatch of orders.
  • Shepherd Neame will not be liable for the non-availability or non-functioning of the gift card, except if we are negligent and where the law prevents us from limiting our liability. In general, however, we will try to resolve any issues that arise.

 

British Pie Week Offer

  • This promotion is open to UK residents (England, Scotland, Wales and Northern Ireland) aged 18 years or over.
  • Offer details: This offer entitles you to any pie from participating pubs plus one selected drink for £18.
  • Eligible drinks include: 175ml house wine, pint or half pint of any Shepherd Neame beer, pint or half pint of Orchard View cider, 16oz Coke, Diet Coke, Lemonade, Coke Zero, or a 330ml Kingsdown still or sparkling water.
  • Excludes other offers. Vouchers are valid from 00:01 on Monday 2 March 2026 to 23:59 on Saturday 7 March 2026 inclusive.
  • Participating Venues: Bell Hotel (Sandwich), Bellhouse (Essex), Bloomsbury Tavern (London), Botany Bay, Britannia (Guildford), Dog & Bear (Lenham), Duke of Cumberland (Whitstable), Duke of Wellington (London), George Hotel (Cranbrook), Hamlet Court (Essex), Horse & Groom (Wilmington), Kings Arms (Dorking), Limes (Faversham), Manor Farm Barn (Southfleet), Mabel’s Tavern (London), Marine Hotel (Whitstable), Market House (Maidstone), Miller's Arms (Canterbury), Minnis Bay, Oak on the Green (Bearsted), Old Mill (Ashford), Rose & Crown (London), Royal (Tankerton), Royal Albion Hotel (Broadstairs), Royal Crown (Rochester), Royal Hotel (Deal), Samuel Pepys (London), Shakespeare (Canterbury), Ship & Trades (Chatham), Singleton Barn (Ashford), Star Inn (Guildford), Sun Inn (Faversham), Swan & Dog (Ashford), The Crown Inn (Chislehurst), The Spitfire (Kings Hill), The Wharf (Dartford), Tom Cribb (London), Urban Reef (Boscombe), Vine Inn (Canterbury), Westminster Arms (London), White Horse and Bower (London), Windsor Castle (Carshalton), Woolpack (Banstead).
  • Only one voucher will be received and redeemable per person. Only one voucher may be used per transaction.
  • The Promoter is not responsible for emails or vouchers not received for whatsoever reason.
  • Promotion must be accepted as offered. There is no cash or alternative offer, in whole or part. The offer is not transferable and cannot be resold.
  • The Promoter reserves the right, at its sole discretion, to disqualify any customers that it regards as being in breach of these terms and conditions.
  • The Promoter reserves the right to verify the eligibility of customers. The Promoter may require such information as it considers reasonably necessary (e.g. proof of date of birth) for this purpose, and the Offer may be withheld unless and until the Promoter is satisfied with the verification.
  • The Promoter reserves the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties, but will use all reasonable endeavours to avoid consumer disappointment.
  • The Promotion and these terms and conditions, and any disputes arising therefrom, shall be subject to English law and the exclusive jurisdiction of the English and Welsh Courts.
  • Data Protection: By providing us with your details, you agree to Shepherd Neame Limited collecting and using your information to contact you by email regarding news, updates and other offers which we believe will be of interest to you. You may unsubscribe at any time by clicking the unsubscribe link in our emails. For more information about your rights and how we process your data, please read our privacy policy.

Other T&Cs

Terms & Conditions for Prize draws

Terms & Conditions for Singha promotions and competitions