Summary Terms and Conditions
UK, 18+ only. Competition runs: 30/07/26 – 15/08/26. Purchase not necessary. To Enter: Must be following @ShepherdNeame. Sign up for the Shepherd Neame Birthday Club using the form provided. The Prize: 2 tickets to Medway Festival 2026***. ** 5 Prizes available. Internet access required. Max 1 entry per person. Visit the website **** for full terms & prize details. Promoter: Shepherd Neame.
To be entered into the Prize Draw (complete all steps):
a. Follow @ShepherdNeame
b. Fill out the form provided to sign up for the Shepherd Neame Birthday Club
*** For the avoidance of doubt, no entries will be counted before or beyond the competition period.
Moderation: The Promoter will reject entries which, in the reasonable opinion of the Promoter:
a. contain any content that is likely to be considered offensive by the Promoter or could reflect negatively the name, reputation, or goodwill of the Promoter or any brand partner;
b. include trademarks, logos, or copyrighted material not owned by you or used without the right holder's prior written permission (including famous names, company names, etc.);
c. defames, misrepresents, or insult other people or companies, including, but not limited to the Promoter (including its partners);
d.promotes any political agenda.
The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entries (and any of your associated aliases) will be disqualified, any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:
a. Verify the eligibility of entrants and/or provisional winner by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld unless and until verification is completed satisfactorily.
b. Disqualify entries that are not made directly by the individual entering the Promotion.
c. Disqualify entries made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.
d. Disqualify bulk entries from individuals, trade, consumer groups or third parties, incomplete entries and entries submitted by macros or other automated means.
e. Disqualify entries beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, multiple SIM cards for Text entries, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means.
f. Disqualify entries which, in some other way, do not fully meet the requirements of these Terms & Conditions.
Promoter: 17 Court Street, Faversham, Kent, ME13 7AX
Please do not send entries or claims to this address.
Summary Terms and Conditions
UK, 18+ only. Competition runs: 14/07/26 – 19/07/26. Purchase not necessary. To Enter: Must be following @ShepherdNeame and @ealing_summer on Instagram. Sign up for the Shepherd Neame Birthday Club using the form provided. The Prize: Two tickets to either the Ealing Jazz Festival (July 25/26) or Ealing Blues Festival (August 1/2)***. ** 2 Prizes available. Internet access required. Max 1 entry per person. Visit the website **** for full terms & prize details. Promoter: Shepherd Neame.
To be entered into the Prize Draw (complete all steps):
a. Follow @ShepherdNeame and @ealing_summer on Instagram
b. Fill out the form provided to sign up for the Shepherd Neame Birthday Club
c. Ensure that the festival(s) the entrant would like to attend are selected
d. *** For the avoidance of doubt, no entries will be counted before or beyond the competition period.
The Prize: There will be a total of 2 winners, who will win: two tickets to one of the following weekend events:
a. Ealing Jazz Festival, July 25/26 2026
b. Ealing Blues Festival, August 1/2 2026
Additional Prize details:
a. The winner and their guest must be available to attend either July 25/26 2026, or August 1/2 2026. Tickets are valid for admission to the Ealing Jazz Festival or Ealing Blues Festival on the dates shown only.
Moderation: The Promoter will reject entries which, in the reasonable opinion of the Promoter:
a. contain any content that is likely to be considered offensive by the Promoter or could reflect negatively the name, reputation, or goodwill of the Promoter or any brand partner;
b. include trademarks, logos, or copyrighted material not owned by you or used without the right holder's prior written permission (including famous names, company names, etc.);
c. defames, misrepresents, or insult other people or companies, including, but not limited to the Promoter (including its partners);
d. promotes any political agenda.
The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entries (and any of your associated aliases) will be disqualified, any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:
a. Verify the eligibility of entrants and/or provisional winner by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld unless and until verification is completed satisfactorily.
b. Disqualify entries that are not made directly by the individual entering the Promotion.
c. Disqualify entries made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.
d. Disqualify bulk entries from individuals, trade, consumer groups or third parties, incomplete entries and entries submitted by macros or other automated means.
e. Disqualify entries beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, multiple SIM cards for Text entries, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means.
f. Disqualify entries which, in some other way, do not fully meet the requirements of these Terms & Conditions.
If the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right to disqualify any individual who tampers with the entry process or does not comply with these Terms & Conditions, or invalidate any affected entries and/or to cancel, modify or suspend the Promotion.
Promoter: 17 Court Street, Faversham, Kent, ME13 7AX
Please do not send entries or claims to this address.
Deposits & payments
To confirm a Christmas booking (including Christmas Day and New Year’s Eve), we require a minimum deposit of £10 per person. This secures your booking and will be redeemed against your final bill on the day of your event. Deposits can be paid online by card or via BACS transfer.
Cancellations (excluding Christmas Day)
We understand that plans can change. If you need to cancel your booking, we kindly ask that you notify us as soon as possible.
Please note that any deposits paid, or pre-authorisations taken, are non-refundable if cancellations are made within:
For Christmas dining bookings, cancellations made within 24 hours of the booking may incur the full menu charge at the discretion of the venue.
Pre-orders & menu choices
Due to the busy festive period, we require full pre-orders for all dining bookings at least 72 hours prior to the booking date. Guest names must be provided alongside their menu choices.
For bookings made within 72 hours of the event, or where pre-orders have not been submitted within the required timeframe, we may be unable to guarantee all menu choices, although every effort will be made to accommodate requests.
Christmas Day & New Year's Eve
Following payment of the initial deposit:
All payments for Christmas Day and New Year’s Eve bookings are non-refundable and non-transferable.
Number reductions
Final guest numbers must be confirmed at least 7 days prior to the booking date. Any reductions in numbers after this point may still be charged in full.
Menu availability
We work closely with trusted suppliers to provide the best seasonal ingredients throughout the festive period. However, due to occasional supply challenges outside of our control, some menu items may need to be amended or substituted. Where necessary, suitable alternatives of equal quality and value will always be offered.
No purchase necessary; however internet access and a valid email account are required.
To Enter
Enter by following the instructions outlined in the promotional post/communication.
Promotion Period
The Promotion opens at 00:01 on Friday, 19/06/2026 and closes at 23:59 on 23/06/2026 . Entries received outside of this period will not be valid.
Eligibility
This Promotion is open to UK residents aged 18 years or over, excluding employees of the Promoter, their immediate families, associated agents or anyone professionally connected with the Promotion.
Entry Restrictions
Only one entry per person is permitted unless otherwise stated. Multiple entries from the same person may be disqualified.
The Prize
Six winners will each receive:One set of four tickets to the Headcorn International Airshow 2024, valid for either Saturday or Sunday as specified in the promotional post.
Prizes are non-transferable, non-refundable and there is no cash alternative. In the event of unforeseen circumstances, the Promoter reserves the right to substitute the prize for an alternative of equal or greater value. Please allow up to 28 days for delivery of the prize following winner acceptance.
Winner Selection
Six winners will be selected at random from all valid entries received during the Promotion Period.
Winner Notification
Winners will be contacted via email or direct message (depending on entry method) within 5 days of the Promotion closing and will be required to respond within 5 days to claim their prize. If a winner does not respond within this timeframe, the prize will be forfeited and an alternative winner may be selected.
Verification
The Promoter reserves the right to verify the eligibility of entrants and may require reasonable proof before awarding a prize.
Entry Conditions
All entries must be made by the entrant themselves. Entries made through agents, third parties, automated means, or in bulk will not be accepted. Incomplete or illegible entries will be disqualified.
Liability
The Promoter and its associated agencies are not responsible for any loss, damage or injury suffered in connection with this Promotion or the acceptance or use of the prize, except for liability which cannot be excluded by law. No responsibility is accepted for entries lost, delayed or corrupted due to technical issues.
Social Media Disclaimer
This Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook, Instagram, Twitter or any other social media platform used to promote it.
Data Protection
Any personal data supplied will be used solely for the administration of this Promotion unless consent is given for other uses. Data will be handled in accordance with the Promoter’s privacy policy: http://www.shepherdneame.co.uk/privacy-policy.
General
If the Promotion cannot run as planned due to circumstances beyond the Promoter’s control, the Promoter reserves the right to cancel, modify or suspend the Promotion. The Promoter’s decision is final and binding and no correspondence will be entered into.
Winner Details
The name and county of the winners will be available by sending a self-addressed envelope to: Marketing Dept., Shepherd Neame Ltd, 17 Court Street, Faversham, Kent, ME13 7AX for a period of 3 months following the end of the Promotion.
Governing Law
This Promotion is governed by English Law and participants submit to the exclusive jurisdiction of the courts of England and Wales.
Read the Shepherd Neame Privacy Policy to understand how we collect, use and protect your personal data across our website, services and communications
No purchase necessary; however internet access and a valid email account are required.
To Enter
Enter by following the instructions outlined in the promotional post/communication.
Promotion Period
The Promotion opens at 00:01 on Friday, 19 June 2026 and closes at 23:59 on Sunday, 28 June 2026. Entries received outside of this period will not be valid.
Eligibility
This Promotion is open to UK residents aged 18 years or over, excluding employees of the Promoter, their immediate families, associated agents or anyone professionally connected with the Promotion.
Entry Restrictions
Only one entry per person is permitted unless otherwise stated. Multiple entries from the same person may be disqualified.
The Prize
One winner will receive:
The winery tour voucher must be used within 12 months of the date of issue.
Prizes are non-transferable, non-refundable and there is no cash alternative.
In the event of unforeseen circumstances, the Promoter reserves the right to substitute the prize for an alternative of equal or greater value.
Please allow up to 28 days for delivery of the prize following winner acceptance.
Winner Selection
The winner will be selected at random from all valid entries received during the Promotion Period.
Winner Notification
The winner will be contacted via email within 5 days of the Promotion closing and will be required to respond within 5 days to claim the prize.
If the winner does not respond within this timeframe, the prize will be forfeited and an alternative winner may be selected.
Verification
The Promoter reserves the right to verify the eligibility of entrants and may require reasonable proof before awarding a prize.
Entry Conditions
All entries must be made by the entrant themselves. Entries made through agents, third parties, automated means, or in bulk will not be accepted. Incomplete or illegible entries will be disqualified.
Liability
The Promoter and its associated agencies are not responsible for any loss, damage or injury suffered in connection with this Promotion or the acceptance or use of the prize, except for liability which cannot be excluded by law.
No responsibility is accepted for entries lost, delayed or corrupted due to technical issues.
Social Media Disclaimer
This Promotion is in no way sponsored, endorsed, administered by, or associated with Facebook, Instagram, Twitter or any other social media platform used to promote it.
Data Protection
Any personal data supplied will be used solely for the administration of this Promotion unless consent is given for other uses. Data will be handled in accordance with the Promoter’s privacy policy: http://www.shepherdneame.co.uk/privacy-policy.
General
If the Promotion cannot run as planned due to circumstances beyond the Promoter’s control, the Promoter reserves the right to cancel, modify or suspend the Promotion.
The Promoter’s decision is final and binding and no correspondence will be entered into.
Winner Details
The name and county of the winner will be available by sending a self-addressed envelope to:
Marketing Dept., Shepherd Neame Ltd, 17 Court Street, Faversham, Kent, ME13 7AX
for a period of 3 months following the end of the Promotion.
Governing Law
This Promotion is governed by English Law and participants submit to the exclusive jurisdiction of the courts of England and Wales.
Promoter: Shepherd Neame Limited, 17 Court Street, Faversham, Kent, ME13 7AX.
Eligibility
This promotion is open to UK residents aged 18 years or over. Proof of age may be required.
Offer Details
Your single‑use voucher entitles you to one free pint of Hat Trick Hero, subject to availability. Hat Trick Hero is a limited edition beer and the offer is available while stocks last.
A new voucher will be issued for each England group stage match, provided you are opted‑in and eligible to receive promotional communications.
Vouchers will go live in the Airship wallet as follows:
11 July 2026 match — voucher live from 07/07/2026
Each voucher is redeemable only at the moment England score their first goal in the corresponding match.
The voucher is valid only during the live broadcast of that match and only at the exact time England score their first goal.
Outside of this moment, the voucher has no cash value and cannot be redeemed.
This offer cannot be used in conjunction with any other offer or promotion.
Redemption Conditions
Only one voucher will be issued and redeemable per person per match.
Only one voucher may be used per transaction.
Customers must present their valid voucher to redeem the offer.
Team members will verify the voucher and process redemption at the point of service.
The Promoter reserves the right to refuse redemption if misuse, duplication, or tampering is suspected.
Participating Venues
Britannia, Crown Blackheath, Kings Arms, Spitfire, Windsor Castle, Woolpack, Bell Hotel, Botany Bay Hotel, Dog & Bear Hotel, Duke of Cumberland, Marine Hotel, Millers Arms, Royal Albion Hotel, Royal Hotel, Limes, Royal Crown, Royal Tankerton, Shakespeare, Singleton Barn, Vine, George Soho, Mabels, Rose and Crown, Tom Cribb, Westminster Arms.
Liability
The Promoter is not responsible for vouchers not received, not accessible, or not redeemable due to technical issues of any kind.
The Promoter accepts no responsibility for system delays or high‑volume redemption periods during goal moments.
General Terms
The Promoter’s decision is final and binding.
Participation in the promotion implies acceptance of these terms and conditions.
The promotion must be accepted as offered. There is no cash alternative.
The offer is non‑transferable and may not be resold.
The offer is subject to availability. As Hat Trick Hero is a limited edition beer, once stocks have been exhausted at a participating venue, no alternative product or compensation will be offered unless the Promoter, at its sole discretion, elects to substitute the offer in accordance with these terms.
The Promoter reserves the right to disqualify any customer in breach of these terms.
In the event of unforeseen circumstances, the Promoter reserves the right to substitute the offer with an alternative of equal or greater value.
If the promotion cannot run as planned due to tampering, fraud, technical failure, or any cause beyond the Promoter’s control, the Promoter reserves the right to cancel, modify, or suspend the promotion.
The Promoter will not be liable for any failure or delay in performing its obligations caused by events beyond its reasonable control.
The Promoter reserves the right to amend, withdraw, or temporarily suspend the promotion where necessary, but will use reasonable endeavours to minimise disappointment.
Governing Law
This promotion and these terms and conditions shall be governed by English law and subject to the exclusive jurisdiction of the English and Welsh courts.
Data Protection
By providing your details, you agree to Shepherd Neame Limited contacting you regarding news, updates and offers that may be of interest. You may unsubscribe at any time. For more information, please refer to the Shepherd Neame Privacy Policy.
Promoter:
Shepherd Neame Limited, 17 Court Street, Faversham, Kent, ME13 7AX.
Eligibility
This promotion is open to UK residents (England, Scotland, Wales and Northern Ireland) aged 18 years or over.
Offer Details
Your single-use voucher entitles you to one free Provence Paloma Spritz. This offer is valid from 1 June to 7 June 2026 inclusive.
The voucher cannot be used in conjunction with any other offer or promotion.
Only the Provence Paloma Spritz is included in this promotion.
Participating Venues
Albion Taverna, Bell Hotel, Bellhouse, Bloomsbury Tavern, Botany Bay, Britannia, Coach & Horses, Coach & Horses (Soho), Cock & Woolpack, Crown Blackheath, Crown Inn, Dog & Bear Hotel, Duke of Cumberland, George & Dragon, George Hotel, Horse & Groom, Kings Arms, Limes, Mabel’s Tavern, Manor Farm Barn, Marine Hotel, Market House, Millers Arms, Minnis Bay Bar & Brasserie, Oak on the Green, Old Doctor Butler’s Head, Old Mill, Parrot, Royal Albion Hotel, Royal Crown, Royal Hotel, Royal Tankerton, Shakespeare, Ship & Trades, Singleton Barn, Spitfire, Star Inn, Sun Inn, Tom Cribb, Vine Inn, Wharf, Windsor Castle, Woolpack.
Redemption Conditions
Only one voucher will be issued and redeemable per person.
Only one voucher may be used per transaction.
Liability
The Promoter is not responsible for emails not received for any reason whatsoever.
General Terms
The Promoter’s decision is final and binding and no correspondence will be entered into.
Participation in the promotion implies acceptance of these terms and conditions.
The promotion must be accepted as offered. There is no cash alternative, in whole or in part.
The offer is non-transferable and may not be resold.
The Promoter reserves the right, at its sole discretion, to disqualify any customer deemed to be in breach of these terms and conditions.
In the event of unforeseen circumstances, the Promoter reserves the right to substitute the offer with an alternative of equal or greater value.
The Promoter reserves the right to verify the eligibility of customers and may require reasonable proof (for example, proof of age). The offer may be withheld until verification is satisfactorily completed.
If the promotion cannot be run as planned due to tampering, unauthorised intervention, fraud, technical failure or any other cause beyond the Promoter’s reasonable control, the Promoter reserves the right to disqualify any individual involved and to cancel, modify or suspend the promotion.
If an act, omission, event or circumstance occurs that is beyond the reasonable control of the Promoter and prevents compliance with these terms and conditions, the Promoter will not be liable for any failure or delay in performing its obligations.
The Promoter reserves the right to cancel, amend, withdraw or temporarily suspend this promotion for reasons beyond its reasonable control, with no liability to entrants or third parties, but will use reasonable endeavours to minimise consumer disappointment.
Governing Law
This promotion and these terms and conditions, and any disputes arising from them, shall be governed by English law and subject to the exclusive jurisdiction of the English and Welsh courts.
Data Protection
By providing your details, you agree to Shepherd Neame Limited collecting and using your information to contact you by email regarding news, updates and other offers that may be of interest. You may unsubscribe at any time using the unsubscribe link in all emails. For more information on how your data is processed and your rights, please refer to the Shepherd Neame Privacy Policy.
Terms & Conditions
Promoter: Shepherd Neame Limited, 17 Court Street, Faversham, Kent, ME13 7AX.
Eligibility
This promotion is open to UK residents (England, Scotland, Wales and Northern Ireland) aged 18 years or over.
Offer Details
This offer entitles you to 20% off your total bill at The Sin Bin.
The offer is valid from 1 April 2026 to 30 April 2026, inclusive.
The offer cannot be used in conjunction with any other offer or promotion.
Participating Venue
This offer is valid exclusively at The Sin Bin.
Redemption Conditions:
Only one offer may be redeemed per person.
Only one offer may be used per transaction.
Liability:
The Promoter is not responsible for emails not received for any reason whatsoever.
General Terms:
The Promoter’s decision is final and binding and no correspondence will be entered into.
Participation in the promotion implies acceptance of these terms and conditions.
The promotion must be accepted as offered. There is no cash alternative, in whole or in part.
The offer is non‑transferable and may not be resold.
The Promoter reserves the right, at its sole discretion, to disqualify any customer deemed to be in breach of these terms and conditions.
In the event of unforeseen circumstances, the Promoter reserves the right to substitute the offer with an alternative of equal or greater value.
The Promoter reserves the right to verify the eligibility of customers and may require reasonable proof (for example, proof of age). The offer may be withheld until verification is satisfactorily completed.
If the promotion cannot be run as planned due to tampering, unauthorised intervention, fraud, technical failure or any other cause beyond the Promoter’s reasonable control, the Promoter reserves the right to disqualify any individual involved and to cancel, modify or suspend the promotion.
If an act, omission, event or circumstance occurs that is beyond the reasonable control of the Promoter and prevents compliance with these terms and conditions, the Promoter will not be liable for any failure or delay in performing its obligations.
The Promoter reserves the right to cancel, amend, withdraw or temporarily suspend this promotion for reasons beyond its reasonable control, with no liability to entrants or third parties, but will use reasonable endeavours to minimise consumer disappointment.
Governing Law:
This promotion and these terms and conditions, and any disputes arising from them, shall be governed by English law and subject to the exclusive jurisdiction of the English and Welsh courts.
Data Protection:
By providing your details, you agree to Shepherd Neame Limited collecting and using your information to contact you by email regarding news, updates and other offers that may be of interest. You may unsubscribe at any time using the unsubscribe link in all emails. For more information on how your data is processed and your rights, please refer to the Shepherd Neame Privacy Policy.
Promoter: Shepherd Neame Limited, 17 Court Street, Faversham, Kent, ME13 7AX.
Eligibility:
This promotion is open to UK residents (England, Scotland, Wales and Northern Ireland) aged 18 years or over.
Offer Details:
Your single‑use voucher entitles you to one free Jameson, Ginger & Lime. This offer cannot be used in conjunction with any other offer or promotion.
Participating Venues:
Bell Hotel, Bellhouse, Botany Bay, Britannia, Coach & Horses, Cock & Woolpack, Crown Inn Chislehurst, Dog & Bear Hotel, Duke of Cumberland, George, Hamlet Court, Horse & Groom, Jamaica Wine House, Kings Arms, Limes, Mabel's Tavern, Manor Farm Barn, Marine Hotel, Market House, Millers Arms, Minnis Bay Bar & Brasserie, Oak on the Green, Old Doctor Butler's Head, Old Mill, Restoration, Royal Tankerton, Royal Albion Hotel, Royal Crown, Royal Hotel, Samuel Pepys, Shakespeare, Ship & Trades, Spitfire, Sun Inn, Tom Cribb, Vine Inn, Westminster Arms, Wharf, Windsor Castle, Woolpack
Redemption Conditions:
Only one voucher will be issued and redeemable per person.
Only one voucher may be used per transaction.
Liability:
The Promoter is not responsible for emails not received for any reason whatsoever.
General Terms:
The Promoter’s decision is final and binding and no correspondence will be entered into.
Participation in the promotion implies acceptance of these terms and conditions.
The promotion must be accepted as offered. There is no cash alternative, in whole or in part.
The offer is non‑transferable and may not be resold.
The Promoter reserves the right, at its sole discretion, to disqualify any customer deemed to be in breach of these terms and conditions.
In the event of unforeseen circumstances, the Promoter reserves the right to substitute the offer with an alternative of equal or greater value.
The Promoter reserves the right to verify the eligibility of customers and may require reasonable proof (for example, proof of age). The offer may be withheld until verification is satisfactorily completed.
If the promotion cannot be run as planned due to tampering, unauthorised intervention, fraud, technical failure or any other cause beyond the Promoter’s reasonable control, the Promoter reserves the right to disqualify any individual involved and to cancel, modify or suspend the promotion.
If an act, omission, event or circumstance occurs that is beyond the reasonable control of the Promoter and prevents compliance with these terms and conditions, the Promoter will not be liable for any failure or delay in performing its obligations.
The Promoter reserves the right to cancel, amend, withdraw or temporarily suspend this promotion for reasons beyond its reasonable control, with no liability to entrants or third parties, but will use reasonable endeavours to minimise consumer disappointment.
Governing Law:
This promotion and these terms and conditions, and any disputes arising from them, shall be governed by English law and subject to the exclusive jurisdiction of the English and Welsh courts.
Data Protection:
By providing your details, you agree to Shepherd Neame Limited collecting and using your information to contact you by email regarding news, updates and other offers that may be of interest. You may unsubscribe at any time using the unsubscribe link in all emails. For more information on how your data is processed and your rights, please refer to the Shepherd Neame Privacy Policy.
How to Enter:
Prize Conditions:
Terms & Conditions for Singha promotions and competitions
Terms & Conditions for Special offer promotions