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General Manager

"Shepherd Neame provide a great framework of support and tools for training, so we can help staff gain the necessary skills and experience to progress and work to the best of their ability."

General Manager at the Ship and Trades
Manager of the Year, Shepherd Neame Pub Awards 2016


We have more than 300 pubs, inns and hotels across the South East, and employ around 1,500 staff across our estate, along with more than 270 employees at our head office and brewery. 

We know that our committed and passionate team is vital to our success, and we are always looking for talented staff to join us.

Together with a great range of employee benefits, we also offer a range of in-house development programmes, to support and inspire you to achieve your goals. 


Whether you are a proven General Manager looking for a new and exciting challenge in a fresh setting, or a successful Deputy Manager ready to take the next step in your career, we want to hear from you.


We currently employ around 1,500 staff across our retail estate, which comprises more than 70 busy outlets across London and the South East, serving over a million meals each year. Our ever growing portfolio ranges from characterful pubs in London’s West End and The City, to large seafront hotels in Kent, with a diverse range of sites in between. During the past year we have invested £4.5 million to improve the look and feel of our retail estate, and continue to identify and introduce initiatives to develop our offer and enhance the customer experience.

We are looking for dynamic General Managers to join our successful team. You will be responsible for every aspect of your business, managing the commercial and operational strategy and performance of the site and motivating and inspiring your team to serve our customers with excellence, energy and enthusiasm. In return, we offer great employee benefits, including competitive salaries, great private live-in accommodation, quarterly and year-end bonus schemes, a share incentive plan and staff discount scheme.

We want to attract, retain and develop the very best people, so we will provide the training and development to support and inspire you to achieve your goals.

General Manager Roles at Shepherd Neame


"I previously worked for a major Italian restaurant chain before joining Shepherd Neame in 2014, which was very tightly controlled and offered little opportunity for managers to make their own mark.

In contrast, Shepherd Neame offers me the freedom and flexibility to run my site and manage my team in my own way, while also offering a full range of support which I can call upon when needed.

Paul, General Manager at the Ship and Trades.

Get In Touch

If you would like any more information, chat to our Recruitment Co-ordinator on 01795 542132 or email

5 Minutes With... Lauren Hennessy, General Manager of the Limes, Faversham

Lives: Faversham
​​​​Age: 28
Career: I grew up in Faversham and attended Queen Elizabeth’s Grammar School before studying Communications, Media & Society at the University of Leicester. It was during the summer holiday after my second year at university that I got my first bar job, and loved it from the minute I started. Once I had graduated, I worked part time in both a local pub and an Italian restaurant as a waitress. It was a year later that I started working at The Limes, and I have been with Shepherd Neame ever since.


Lauren Hennessy, General Manager of the Limes