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Conference & Events Co-ordinator - Part time

Botany Bay Hotel, Broadstairs

  • Part time & flexible hours
  • Negotiable dependent on your experience plus great training and benefits
  • Hours and your requirements can be discussed at interview

The Botany Bay Hotel in Kingsgate, Broadstairs is a beautiful Pub, Restaurant and Hotel overlooking the Kent coast and we have an exciting opportunity for an experienced part time Events Co-ordinator to join our team immediately.  

We are looking for a sales driven co-ordinator with excellent communication skills that will be the first point of call for any conference, wedding or event enquiries at the hotel.

Together with great administrative, organisational and customer service skills, you will have a real passion for the hospitality sector and you will be willing to go ‘the extra mile’ to ensure our customers’ expectations are met. This will be a highly varied position where no two days will be the same, so you will work closely with all of the other departments within the hotel to ensure we deliver a consistently high level of service.

This role will see you working part time hours to include some weekends and some Bank Holidays. We can be flexible with the hours required, so we will gladly discuss your requirements at interview stage.

ROLE & RESPONSIBILITIES:

  • Handling all conference, wedding & event enquiries both face to face and over the telephone.
  • Conducting customer show rounds and presentations.
  • Capturing and recording enquiry details into the in-house computer system.
  • Following up leads to maximise all sales opportunities.
  • Managing and organising the Conference and events diary.
  • Confirming bookings and processing payments.
  • Preparing detailed weekly sheets for weddings, functions and corporate events.
  • Communicating all event details to all internal departments effectively.
  • You may occasionally be required to help host and organise events on the day.

WHAT ARE WE LOOKING FOR:

  • Proven experience in a C&E, wedding or events planning role.
  • A sales driven co-ordinator that is comfortable making outbound sales calls and following up warm sales lead.
  • First class customer service skills from any sector.
  • You must be well presented and professional.
  • Great product presentation skills.
  • You must be conversant with all Microsoft packages to include Word, Excel and Outlook.
  • You must be flexible in terms of working hours.

BENEFITS:

  • Competitive & negotiable pay rate dependent on experience.
  • Structured company induction programme.
  • Continued personal development and support.
  • Paid holiday allowance.
  • Shepherd Neame company pension scheme.
  • Staff discount scheme in all Shepherd Neame pubs and hotels.
  • You will work as part of a friendly and supportive team in a fun and team spirited environment.

In order to be considered for this role, please apply online with your CV now.