Shepherd Neame cannot accept any liability for changes in timings, starting points, destinations or route imposed by third parties and therefore outside our control. Passengers must ensure they are at the station from which their journey starts in good time – the train cannot be held for latecomers.
All fares include a reserved seat and this will be advised along with confirmation of timings.
In the unlikely event that the train is cancelled, a full refund will be made but no other liability is incurred. Should passengers require further cover, we suggest they arrange cancellation insurance.
The train will be operated on behalf of Shepherd Neame by the West Coast Railway Company (WCRC) who are specialists in operating steam trains on the national network.
WCRC and Shepherd Neame staff will be on duty on the train to ensure the safety and comfort of passengers. Passengers must comply with all requests made by these staff.
Every effort will be made to provide the service advertised, however Shepherd Neame and WCRC reserve the right to alter or amend details if necessary due to circumstances beyond our control. Such details may include (but are not limited to):-
· using an alternative steam engine if the advertised locomotive is not available.
· operating the trip with a diesel locomotive if the booked steam locomotive fails and no suitable alternative can be found (this very unlikely).
· operating the trip with a diesel locomotive if steam traction is not allowed by Network Rail for any operational reasons (this very unlikely).
· using a diesel locomotive to assist in the operation of the train in the event of adverse weather conditions.